Recent research suggests that consumers could be purchasing unsuitable
payment protection insurance (PPI) policies because they feel they have no option but to accept their lenders own policy.
A study, carried out as part of the Competition Commissions (CCs) investigation into PPI sales, found that 73 per cent of personal loan PPI and 72 per cent of secured loan PPI consumers, who hadnt compared policies, thought that they could only be bought from their credit provider .
Shane Craig, of PPI provider Paymentcare, explained that borrowers who buy PPI that is not appropriate to their needs and costs more than a standalone alternative will continue to do so unless the point of sale link between PPI and credit is broken.
He said: "The fact that the majority of borrowers who didnt shop around for PPI believed that they had no choice but to take their lenders own policy is clear proof that selling PPI at the same time as the loan is not in customers best interests."




